Privacy Policy

Introduction

MLab Innovations LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [aiatmlab.com] or engage with our services. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, email address, phone number, company name, and job title (e.g., through forms on our site).
Any additional details you provide when booking a consultation or contacting us.

b. Information Collected Automatically

Device information (IP address, browser type, operating system).
Usage data (pages visited, time spent on site, clicks, referring site).
Cookies and similar technologies to enhance your browsing experience.

c. Business Data

If you engage our services, we may collect and process business-related data you provide to deliver AI solutions.

2. How We Use Your Information

We use your information for purposes including:

To provide and improve our services.
To respond to inquiries and fulfill requests.
To analyze website performance and user behavior.
To send business updates, newsletters, or marketing communications (with your consent).
To comply with legal and regulatory requirements in the UAE and internationally.

3. Legal Basis for Processing

Where applicable, we process personal data on the basis of:

Your consent (e.g., subscribing to newsletters).
Contractual necessity (e.g., fulfilling a service agreement).
Legitimate interest (e.g., improving services, preventing fraud).
Legal obligations under UAE laws and applicable international frameworks.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share it only in the following cases:

With trusted service providers (e.g., cloud hosting, analytics tools) who act on our instructions.
To comply with applicable laws, legal processes, or government requests.
In the event of a business transfer (merger, acquisition, restructuring).

All third-party providers are required to maintain the confidentiality and security of your data.

5. International Data Transfers

As we serve clients globally, your data may be transferred outside the UAE. We ensure adequate protections are in place (such as contractual safeguards) to protect your information in line with the UAE PDPL and international standards.

6. Data Retention

We retain personal data only for as long as necessary:

To fulfill the purpose for which it was collected.
To comply with legal and regulatory obligations.
To resolve disputes and enforce agreements.

7. Your Rights

Under UAE law and other applicable regulations, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for processing (where consent is the legal basis).
Object to or restrict certain processing activities.
Request a copy of your data in a portable format.

To exercise these rights, please contact us at: contact@aiatmlab.com

8. Security Measures

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

9. Cookies and Tracking

We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize user experience. You can manage cookie preferences in your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to have it removed.

12. Updates to this Policy

We may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website.